Frequently Asked Questions
Why Should I Book A Photobooth?
Photo booths are excellent ice-breakers for any event, it gives your guests a chance to loosen-up and have fun. Photo booths are also an excellent form of entertainment for guests of all ages and captures more photos of your event. Your instant photo booth prints will serve as a keepsake your guests can take home and remember the fun they had at your event over and over again.
Why Should I Book Bokeh & Birch?
Looking for that extra touch of retro, vintage, or boho for your event? Look no further, Bokeh & Birch photo booths are stunningly beautiful with that vintage feel and all the modern photo booth features. Bokeh & Birch is a women-owned company. We take great pride in everything we do, from the craftsmanship of building our own booths out of the finest birch wood to creating a breathtaking, beautiful photobooth set-up for all your guests to "wow" at and everything in between. We have been in the photography and photo booth industry for over 10 years and are very excited to offer this new service to Jacksonville and surrounding area in Northeast Florida and Southeastern Georgia.
Will There Be A Photobooth Attendant?
All of our photo booth packages include a smiling, professional photo booth attendant. Your attendant will arrive 90 minutes prior to the photo booth start time to set-up and get everything ready for your guests to have the best time. We never anticipate technical issues, but if one may arise our attendants are right there to remedy the situation and get you right back to the fun. We love what we do and we want you and your guests to have the best time, so we are here to help guests operate the photo booth, pick props, or even suggest a fun pose.
How Long Does Set-Up Take?
We always allot for 90 minutes of set-up time. Set-up usually takes about 45-60 minutes but we include an extra 30 minutes for buffer in case of an emergency, bad traffic, technical difficulties, etc. In the case of any unforeseen circumstances that should arise and keep us from starting the photo booth on time we will work as quickly as possible to remedy the situation. Additional time will be added to the end of your event to cover any time lost due to delay on our end.
Are Props Included?
Of course! What kind of photo booth company would we be if we didn't bring props with us?! We have a variety of fun hats, novelty glasses, stick prop mustaches, funny prop signs, and more... Pick one prop or pose with them all, have as much fun as your heart desires. Photo booth props make everything more fun.
Can I Provide My Own Background?
We offer a few background options with each photo booth package. Our “Silver Sparkle” and “Gold Glitter” backgrounds are the perfect neutral backdrop with a little extra pop. We also have our “Enchanted Rose” and “Secret Garden” backgrounds if you are looking for something a little extra. Not really what you are looking for? You are absolutely welcome to provide your own background or if your venue has a background you would like us to us we can do that too. We just ask that you have that background set-up prior to our arrival.
Note: Neon signs can not be hung from Bokeh & Birch's backgrounds. If you would like to use a neon sign for your photo booth rental you will need to provide the sign and the background. Neon signs are all the rage, however they seldom photograph well, so before you spend extra money on a neon sign to hang on your photo booth background, consider using it elsewhere for your event.
Can I Personalize the Photo Booth Prints?
Absolutely! We can personalize your photo booth prints to perfectly match to your event theme, colors, design elements, etc. We can keep it simple or go all out - we create every design by hand so the sky is the limit. We typically start the design process about TWO months before your event, so there is plenty of time for any revisions as needed.
Is There Unlimited Printing?
Printing is not completely unlimited, but it is close! We will print 1 print per person per photo booth session. What does that mean? If you have 6 people in your photo booth pictures, we will print 6 copies, one for each of you. If you would like an extra copy of each photo for a memory book or keepsake we offer this as an add-on option.
Do I Get A Copy of All the Photos?
You will get a physical copy of every photo that you are in. If you would like a printed copy of every photo you can add this option when you complete your booking form. If you choose to add this option we will print an extra copy of every print and collect them in a wood keepsake box for you to take home at the end of the event.
We will upload all of the photos from your event into a gallery on our website and email you the link within 72 hours of your event's conclusion. Photos will be free to view, download, and share.
Can I Share Our Event Photos On Social Media?
Yes! Please feel free to share as much as you want. Please follow us and tag us @bokehandbirch
How Many People Can Fit in the Photo Booth?
Our Modern Vintage wood photo booth works best with 2-4 guests but we can fit up to 10 as long as everyone squishes in real close. If our attendant feels that the equipment is at risk with a larger or rowdy crowd they may ask you to break into smaller groups as to not cause damage to our equipment.
How Much Space Does the Photo Booth Need?
Minimum of 8ft x 8ft but more room will be able to accommodate your guests and traffic flow better. Our backgrounds are 8ft wide x 8 ft high. Please make sure your venue's ceilings are high enough. This is usually only an issue in older homes.
Can You Accommodate Outdoor Events?
We can set-up outside in a covered area, but not in full open space. The outside elements (wind, rain, direct sun) are very unpredictable and not condusive to the best photo booth experience. To avoid our photo booth electronics getting wet, our background falling over, props blowing all over in a high wind, and/or our booth getting overheated in direct sun, we require that if we are setting up outside that it be in a protected area (covered patio, event tent, ect)
Do I Need to Provide Anything for the Photo Booth? (Table, Linens, Electrical Outlet, etc)
We will provide everything we need for our photo booth set-up. All we need from you is that our set-up space be cleared and ready prior to our arrival, and that there is ONE standard electrical outlet within 15 feet of the booth.
How Far in Advance Should I Book?
We have limited availability. If you really want to book one of our beautiful birch wood photo booths, the earlier the better to ensure we are available for your date, especially if your event is on a Saturday. We can not hold dates without deposit.
I Am Still Figuring Out My Venue and Timeline; Can I Still Reserve a Photo Booth for My Date?
As long as we have your date available you can book your photo booth as soon as you are ready. Just complete the booking form with as much information, we can update the details later. Your total balance is subject to change based on final venue location and timeline.
Is there A Deposit? Is it Refundable?
We require a 50% deposit at the time of booking to reserve your photo booth rental and lock in your date and current rate. The deposit is non-refundable as your booking reserves your date in our calendar and does. not allow for us to take another booking that day as well as any other work that goes into getting ready for your event. If you need to reschedule your event any monies paid will remain on file as a credit and credit may be transferred to another event, service or person/client and must be used within TWO (2) years of original event date.
Do You Charge A Travel Fee?
Any event more than 15 miles (ONE WAY) away from 32224 zip code will be subject to a $0.75/mile travel fee. The first 15 miles in each direction are FREE. Jacksonville is a big city and we we service a large area of Northeast Florida and Southern Georgia. We do not pocket the travel fee, it goes straight to your photo booth attendant to cover costs of gas, vehicle maintenance, and their travel time.
My Event is Outside of Your Service Area, But I Would Still Love To Have Your Photo Booth at My Event, Is That Possible?
Absolutely! Just send us an email with your event location and details and we can discuss the options. Depending on the details we may ask you to cover additional travel costs as well as hotel accommodations.
Do You Have Insurance?
Yes we do. If you or your vendor needs a copy of our Certificate of Insurance we will be happy to provide, just send us an email request (be sure to include any specific wording or endorsements you need included) and we will send that COI to you as soon as possible.
Tips and Vendor Meals; What is Expected?
Tips are always appreciated, but not expected. If you had a great time and would like to show your appreciation with a tip you can give it directly to your attendant in cash or by Venmo. If you would like to add a tip by credit card you can pre-tip at the time of booking, we will make sure it gets to your photo booth attendant.
Vendor meals are always appreciated, but only required if your photo booth time exceeds 4 hours.
Do You Offer Discounts?
Book through your wedding/event planner for a 10% discount.
Follow our socials @bokehandbirch for the occasional special offer.
How Do I Book?
Use the button below to complete our online booking form, sign your contract, and make your deposit. A signed contract and 50% deposit will secure your photo booth rental for your date.
